Hospitality

The Hospitality Industry and Spigit




Overview: The hospitality has a perpetual need for effective collaboration and information flow across the entire value chain to improve guest experience, increase efficiencies, drive RevPar, and adopt new emerging technologies while remaining fiscally responsible.

Challenge: The state of the hospitality is highly correlated to the state of the economy and employment. Rising costs including increasing health care costs, high turnover, upcoming capital expenditures that will be required after years of hunkering down, energy costs, and challenges of compliance with carbon emissions are all real issues facing the hospitality industry today. In light of the current economic situation, the need for efficiency, brand loyalty, website conversion and cost-cutting measures is overwhelming. Hospitality companies are in desperate need of a solution that creates a competitive advantage, encourages innovation, generates new ideas from both internal employees and external customers. Conversations alone around process improvements and general innovation are simply not enough. The industry needs a tool that will surface real, actionable ideas and strategies that instigate a positive revolution.

Solution: Spigit's user-intuitive idea management platform provides the tools necessary to capture ideas pertaining to cost-savings, website conversion, guest experience, employee retention to strategies that drive RevPar. By administering hotel owners, operators and brands with a collaborative environment to post and discuss new ideas, the hospitality industry can expect to have increased efficiencies and workflow. Spigit offers a wide-range of site setting configurability and customizations to fit the needs of each individual company. With the implementation of internal communities for employees and external communities for customers, franchisees, owners, and brands, hospitality companies will have unprecedented insight into new ideas and a better way of doing business then ever experienced before.

Use Spigit for Hospitality with:

EnterpriseSpigit - leverage your expansive employee base for the brightest ideas
  • Full suite of social software tools: forums, blogs, wikis, social profiles, activity streams and tags
  • Advanced analytics engine for finding the best ideas among all contributions
  • Idea trading market allows employees to buy and sell ideas
  • and much more...
ContestSpigit - propose challenges and contests to your public base of support
  • Easy access via customer self-registration
  • Sharing of ideas via popular social media sites, including Facebook, Twitter and LinkedIn
  • Full set of APIs for integration with other applications and sites
  • and much more...


Benefits

Improve research and development, improve employee morale, increase customer loyalty and drive bottom line growth. Learn how.
Participation

Increase participation with IdeaSpigit 's built-in rewards and incentive program. Learn More.
How We're Different

A lot of companies claim they do the same thing. They don't—they can't! Find out why