Engage Your Customers
Your customers, employees and partners are talking. Are you part of the conversation?
Customer and partner's needs are constantly changing and companies need to innovate faster than ever. But how do you get customers to contribute feedback? More importantly, with hundreds, thousands, and potentially millions of conversations, how do you filter through the noise to find meaningful suggestions without getting bogged down in an expensive and time-consuming evaluation process?
"Engaging with consumers in a dialogue and being an effective listener is where the greatest innovations will come from."
- John Hayes, CMO, American Express
IdeaSpigit is the social productivity software solution for companies looking to capitalize on feedback outside of your organization from customers and partners. IdeaSpigit combines a traditional, highly intuitive user experience, with Spigit's advanced algorithms for automated idea graduation and ranking, user reputation, and currency management to help decision-makers quickly and effectively filter through the noise identify the best ideas and key contributors.
 Current solutions that only take popular vote can produce results with little objectivity and filtering, leading to an expensive and time consuming evaluation process. Leveraging a smaller audience with targeted expertise can be more manageable; however, it drastically reduces the size of your audience and loses the voice of the overall population. By using a multitude of algorithms, Spigit optimizes the value of an individual's contributions and expertise, and in the process dramatically improves the results produced by traditional network-enabled feedback mechanisms (social networks, traditional voting and review systems), all along keeping the traditional methods for engaging users and capturing feedback constant.
Benefits
Ideaspigit can drive results to your bottom line by:
- Open communication to your critical, external resources including customers and partners
- Engage and provide incentive to contributors through currency earning and reward
- Increase the size of your idea funnel and streamline the evaluation process.
- Provide an intuitive structure, organize and simplify the feedback process.
By using Ideaspigit your company can engage its critical resources to produce objective results and find the ideas it's looking for. Spigit provides the platform for enterprises to take advantage of their scale and become more efficient, more innovative, and increase revenue and bottom-line growth.
Benefits
 | Improve research and development, improve employee morale, increase customer loyalty and drive bottom line growth. Learn how. |
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Partners
 | Join Spigit's partner program and create new avenues for delivering and implementing Spigit solutions. Learn More. |
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How We're Different
 | A lot of companies claim they do the same thing. They don't—they can't! Find out why |
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