We connect people who make decisions with people who know the answers
Every day, organizations are tackling new opportunities and solving new issues. People charged with making decisions need ideas, information, perspectives and the benefit of others’ experience. And where can this valuable input be found? An organization’s employees, customers and suppliers.
SpigitEngage is used by many enterprises across different industries to address revenue, cost, operational and customer experience opportunities. The SpigitEngage crowd enablement platform applies social principles to the process of generating the best ideas for organizational challenges.
The Best Just Got Better!
Innovate on a specific business need on a timeline
Ensure every idea is considered equally
New, improved algorithm encourages idea submission, voting and commenting
Language Development Kit
Customize labels and support additional language translations
New apps for iOS and Android let you innovate on the go
Your crowd has insight. Go get it.
The SpigitEngage platform facilitates ideation and directs participation to solving tangible needs of organizations. Organizations create challenges targeted at resolving specific questions, or offer an open platform for ongoing idea sourcing. Participants post ideas, and others are able to vote and comment on them. The community feedback evolves ideas and helps identify those with highest potential.
Innovation on a specific organizational need – on a timeline.
Enable powerful purpose driven and time-bound collaboration with Challenges in SpigitEngage. Challenges deliver tangible results by calling on the crowd to collaborate to deliver on a specific need of the organization. With the newest release of SpigitEngage its easy to create a challenge – invite everyone or just those you need to participate. You can structure challenges by setting a timed countdown and by creating activity phases, such as idea posting, voting, commenting, pairwise comparison or trading. When a challenge closes, you can select a winner to close the loop and communicate the results to the crowd.
Give every idea its day in the sun.
Once you’ve collected ideas at scale, Spigit helps surface the best ideas with multiple powerful voting mechanisms. Up / down voting allows the crowd to express sentiment on an idea, while star ratings express depth of sentiment. The latest release of SpigitEngage introduces pairwise voting, which is a fun and engaging voting mechanism that ensures all ideas are considered equally. Pairwise voting can be used at later activity phases in a challenge once the number of ideas has been winnowed down to ensure that the best decisions are made after carefully weighing each option. Pairwise can also be applied to a limited set of ideas within a stage, or to designated roles, allowing, for example, the executive team to rate the top ideas surfaced by the community.
A 360 degree view of each participant’s contributions.
Members of a Spigit innovation community earn a reputation over time through the feedback of peers, and the progress of their ideas. A person’s ideas, comments and participation generate ratings and response from others. The new and improved Reputation algorithm increases engagement by rewarding participation such as the posting of ideas, commenting and voting in near real-time, and by aggregating participation globally across multiple innovation communities. Reputation also takes into account a person’s accepted ideas, helping identify experts and innovation catalysts across the organization.
Don’t just deliver data. Deliver insight.
As more interactions move online, the ability to leverage explicit and implicit signals improves dramatically. SpigitEngage converts interaction data into actionable insight. A good example of this is the Approval Rating for an idea. Approval Ratings are based on the positive and negative votes by the community. But the analysis goes deeper. Each person’s reputation is used to weight their vote. The result is the value of an idea’s Approval Rating is strengthened by increasing the influence of community-identified catalysts.
Augment engagement while eliciting insights from your community
SpigitEngage leverages a variety of game mechanics to increase the community insight vital to innovation. Leaderboards highlight ideas and people who are performing strongly. Members’ earned reputations are displayed by their avatars, emphasizing the value placed on quality. Currency – redeemable in an online store – is earned for different activities. And ideas can be traded like stocks, generating a fresh view of which ideas are deemed to have the highest potential.
Automated Idea Graduation
Scalable basis for evaluating and refining the most promising ideas
In SpigitEngage, ideas with the highest potential are bubbled up by the crowd through the smart application of analytics. The next step for these ideas is to be evaluated by designated experts. Ideas advance through a series of lifecycle stages, each with specific criteria for evaluation. Organizations configure the criteria to reflect their specific processes, and SpigitEngage applies this criteria. With higher volumes of ideas, automated graduation makes idea evaluation scalable. Advanced functionality for evaluating ideas is available through SpigitFusion.
Powerful, flexible reporting on the metrics you need
SpigitEngage provides ad hoc reporting, enabling organizations to generate different views on the performance of their innovation communities. Data is available both for ideas and for members. Reports can be run in the familiar tabular format, or as graphics. File formats include Excel, Word and PDF. Reports can be scheduled for recurring email delivery to executives and team members.
Innovate on the Go.
The leading innovation platform is now optimized for mobile devices, with new apps for iOS and Android phones. Now, you can contribute ideas, vote, comment and follow activity in your community, from anywhere, at anytime.
Language Development Kit
Supported in Multiple Languages
SpigitEngage supports site labels in 10 languages – English, Spanish (Latin America), Spanish (Spain),
French, Japanese, Portuguese (Brazil), Russian, Chinese, German and Arabic. And the new Language Development Kit facilitates translations beyond those officially supported by Spigit.
Spigit solutions for idea management
Choose the platform that fits your needs
SpigitEngage is a comprehensive enterprise platform which gives you control over users and data, the ability to configure and brand your site, and dedicated 1-1 expertise and support. If you’re looking for something more lightweight then check out Spigit’s free Q&A site Icon which helps you quickly get answers to questions.
Integration with other software
SpigitEngage wherever you need it
Reach across barriers and use SpigitEngage wherever and whenever you need through unique integrations with Facebook, Sharepoint, Yammer, and Jive. Click on each link to find out more.