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Spigit Services has the experts, proven track record, first-hand knowledge, and passion to ensure your success. Our global team of professionals has direct access to Spigit’s product and technology development teams. And they bring best practices from hundreds of successful implementations.
We provide full service solutions incorporating world class innovation and collaboration strategy process, and platform expertise, as well as support, design & development professional services. Our Services are targeted to dramatically enhance the way our clients achieve Innovation success in their organizations through leading edge best practices and thought leadership that complements and enhances their investment in Spigit platform.
Our Core Kit is included for all new subscribing customers to SpigitEngage to enable successful adoption and implementation of our platform. This is achieved through basic envisioning, design and configuration of the Spigit platform. 24/7 mail and telephone support. Spigit will work with you to identify and configure your first challenge to ensure your immediate and effective use of the platform including our best in class Launch Assist program.
In addition to the services provided in our Core Kit, we provide ongoing management and building of your community through the use of the use of the Spigit platform. This is typically for customers who have all the human capital needed to run the business side of the innovation program, but prefer to outsource the configuration, launch and community moderation aspects of managing the Spigit platform.
With the Quick Start solution, the Spigit team works in lock step with your innovation team to create a quick and measurable impact. In addition, this concentrated effort builds the foundation for long term program success. Spigit provides a full innovation management service for 90 days including strategy, envision, configuration, launch and support as well as ongoing management of the site. This results in demonstratable ideas and a strong beginning to the development of an innovation program within your organization. Many clients have delivered their ROI required for the entire program within the first 90 days of the Quickstart Solution.
Companies that want to put in place the core elements of asustainable innovation program by leveraging expert Spigit resources choose the Innovation Foundation package. The Spigit resources are used toset up, and staff up an Innovation Center of Excellence for the company. This service takes all the details of the QuickStart and extends the impact into a wider audience within your organization. The services are specific to the needs and intentions of your innovation team. We work with your team to emphasize the particular assistance you may choose, whether a first time or existing customer of Spigit.
A comprehensive program designed to provide clients with immediate access to the expertise they require to start, build, and manage an ongoing innovation program. Our service is designed to get your program up and running without your need to commit full time resources up-front or to provide oversight. All of our programs have a strong knowledge transfer component enabling you to transition the required roles to internally developed experts as and when they are ready without compromising your ability to get started as quickly as possible.
With expertise gained from over 150 clients, 500 plus communities, and greater than 5 million registered users, our Strategy and Process Consulting Teams are available to assist in the following:
To further the success of our customers, we offer other packaged services around integration, training, workshops and other programs to further your innovation practices.
We’re here to ensure that your innovation program is built to succeed. Contact us today to find out how we can help make innovation a core competency of your organization.