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With SpigitEngage for Facebook, organizations can engage their customers in social co-creation by tapping customer insights through idea generation, free thought, campaigns, contests, and game dynamics. Using this fun and non-invasive customer contact method, organizations can positively impact customer service and satisfaction by developing a dialogue with their customers that leaves an impression and drives loyalty.

Taking full advantage of Facebook’s viral nature, SpigitEngage for Facebook allows you to generate colossal brand awareness through digital word of mouth, driving followers, and delivering key messages. By posing challenges, questions, and contests to your company’s Facebook fanpage, SpigitEngage for Facebook allows your customers to engage in the conversation by posting ideas and responding to the ideas of others within the community – thereby creating a purposeful and rich dialogue with your customer “crowd”.

With SpigitEngage for Facebook, you can:

• Achieve improved financial results by encouraging customer-led innovation to improve your products and services.
• Enhance customer loyalty by engaging in meaningful company/consumer dialogue resulting in improved products and services.
• Be proactive rather than reactive by asking for feedback and leveraging that information to your benefit. Your customers will push valuable info to YOU.
• Reach the broadcast audience by going to where your customers already are and obtaining social connectivity.
• Generate demand by going beyond advertising. Generate engaging contests and programs that give you the information you need for success.