DPR CONSTRUCTION: CUSTOMER EXPERIENCE INNOVATION

Spigit-supported innovation program drives 20% increase in productivity.

SPIGIT-SUPPORTED INNOVATION PROGRAM DRIVES 20% INCREASE IN PRODUCTIVITY.

DPR uses Spigit Innovation Management Software

With Spigit, DPR was able to overcome transparency and communication issues, increase productivity and implement new, on-site technologies to drive performance, outcomes, and results.

CHALLENGE
How to break down silos, collaborating globally, and accelerating the rate of idea adoption and productivity.

SOLUTION
DPR uses the Spigit Innovation Management Platform to surface and evaluate the most valuable ideas for improving customer experience.

RESULTS
Overall efficiency gains of 20% across the company, and on-site technology that saves team members an average of eight hours per week.

“We wanted to figure out how to encourage people to elevate ideas. Spigit helps us with that, speeding up ideas and getting more of the community to see what is going on, vote thumbs up or down, and help decide which ideas to react to first.”

Jim Washburn
Regional Manager, DPR Construction