How to better serve customers, adapt to new market conditions, and grow in a highly competitive environment.
A company’s front line workforce holds the key to ideas that can improve outcomes for customers and unlock new avenues for growth. The Spigit innovation management platform tapped this employee crowd at CCA Global.
Through the platform, the entire company gets engaged with the consumer, using their questions to develop new ideas for products, services, and customer experience improvements.
“The impetus behind Carpet One is what attracted us to Mindjet—it’s the 21st century approach to collaboration.”Sally Kelly